2CRSI’s Quality, Efficiency, and Reliability Provide Peace of Mind to Top French ISP

With a critical need to support the massive amounts of data of its customers without compromise, SdV required storage hardware that was strong, reliable, and customized to meet the heavy demands of a busy ISP. With such dynamic customers, it was imperative that SdV’s high-quality service was not interrupted.

May 30, 2013

Customer

One of France’s largest Internet service providers (ISPs), SdV Plurimedia, provides Internet networking, e-commerce capabilities, graphic design, systems engineering, and news publication services. For 25 years, SdV has been helping companies bring their message to the people, from concept design through SEO and banner ads, providing support every step of the way. A pivotal partner in the success of its customers, SdV Plurimedia has well-developed relationships with its customers (among them, notables such as trusted news authorities, Le Figaro and Le Monde Interactif), providing various press and media, banks, insurance agencies, SMBs, and local authorities with hosted and managed media solutions. With great understanding of the significance of their role in the life of any business, SdV offers around-the-clock services, assuring complete reliability and security.

 

Challenge

With a critical need to support the massive amounts of data of its customers without compromise, SdV required storage hardware that was strong, reliable, and customized to meet the heavy demands of a busy ISP. With such dynamic customers, it was imperative that SdV’s high-quality service was not interrupted.

 

Solution

  • With close partnerships with its key suppliers, such as Intel, 2CRSI offers one of the best price/quality ratios on the market
  • 2CRSI understands the urgency of business and takes pride in offering fast and efficient delivery, allowing SdV to be ready to scale to demand
  • A dedicated service team is available, allowing 2CRSI to keep its promise of providing nimble, responsive, after-sales service
  • 2CRSI’s innovations allow SdV to be more competitive; together 2CRSI and SdV built a new storage tier, between cold storage and warm storage, yielding an efficient and profitable backup

 

Customer Benefits & Results

SdV Plurimedia knew it could count on 2CRSI to provide unfailingly reliable data storage with turn-on-a-dime responsive service—even when it comes to ordering servers (approximately 200 per year) on the fly and providing 24/7 support. “2CRSI knows how to listen attentively, they are efficient, and they provide personalized service. Their commitment has been clearly evident throughout our 10-year relationship,” praised Salim Gasmi, SdV Chief Technology Officer.

 

For 10 years, 2CRSI’s strength and dedication have provided a backbone of support for SdV Plurimedia. On a monthly basis, 2CRSI delivers high-availability servers, memory, and hard drive disks, equipping SdV with the most advanced and powerful technology. 2CRSI team experts stand behind all the technology, at the ready with smart, efficient, timely support.


2CRSI knows how to listen attentively, they are efficient, and they provide personalized services. Their commitment has been clearly evident throughout our 10-year relationship.

Salim Gasmi

Chief Technology Officer, SdV Plurimedia


Find out more about SdV Plurimedia at http://www.sdv.fr (French).

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